Planning Your Stay

What to Bring With You

Please bring the following items with you when you are coming to be admitted to the hospital:

  • Medications – please bring a list or all of the current medication you take in their original containers Ontario Health Card

You can visit the link below to create your own personalized medication book to record your medications, allergies and other health information.

http://www.knowledgeisthebestmedicine.org/index.php/en/

  • Proof of additional health insurance coverage for preferred hospital accommodations
  • Workplace Safety & Insurance Boar (WSIB) claim number (if you have one)
  • Social Insurance Number
  • Personal items (brush, toothbrush and toothpaste, shaving supplies, lotion, deodorant, shampoo, pajamas, robe and sanitary care products)
  • Glasses/contact lenses. Please bring the case to store your glasses/contacts.
  • Comfortable clothing, slippers and/or shoes to wear when you are leaving and returning home
  • Personal aids i.e. hearing aids, walkers, CPAP machines etc.
  • Electronics – you are welcomed to bring battery powered radios and ear phones and electric razors to the hospital. No other electrical appliances are allowed.

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Valuables

Please leave all valuables such as jewelry, large sums of money and credit cards at home. You may wish to bring a small
amount of cash with you to make purchases from the Gift Shop.

The hospital assumes no responsibility for patient’s possessions.

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Television and Telephone

Cellular phones may be used in most areas of the hospital. Cell phone ring tones should be silenced.

Telephone and television service is available at each patient bedside, except in the critical care area. Order forms are included in the patient package on admission or are available at the nursing desk.

T.V. and telephone services require a deposit at the time the order is submitted and service is billed upon discharge from DRHC.

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Email a patient

The DRHC Patient Email Service is a free service that offers the opportunity for loved ones to keep in touch during a hospital stay. To use the service, simply complete the form below with your message and the patient’s formal name and room number. Patients are unable to send electronic replies to correspondence they receive while in the hospital. This service is not to be used for obtaining medical advice, for urgent matters or as a form of communication to contact a healthcare professional with general health-related questions. These messages will be deleted from the system.

Volunteers will deliver the sealed email message within 24 hours of receiving it. Emails received on weekends and holidays will be delivered the next business day. We cannot deliver email messages after a patient has been discharged from the Health Centre.

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Service Animals

Persons with a guide dog or other service animal are permitted to have the animal with them in all areas of the hospital, except for the Operating Room, the Sterile Processing Department and the kitchen. If the animal is excluded, the hospital staff must take measures to ensure that the person is able to access the service.

The owner is responsible for the care and control of the service animal at all times. If the owner is not able to care for the animal while in the hospital, they must assign that care to their support person. If a support person is not available, the hospital may require that the animal be temporarily housed at a local animal shelter.

Directors/Supervisors are responsible for ensuring that persons with allergies to animals and/or fear of animals are separated from the service animal in a manner that ensures that both persons have access to service.

A Service Animal is:

  • An animal which is specifically trained to assist an individual with disabilities.
  • An animal is a ‘service animal’ if it is readily apparent that the animal is used by a person with a disability for reasons relating to his/her disability, for example a guide dog wearing a harness.
  • If it is not readily apparent that the animal is a ‘service animal’, then a letter from a physician or nurse confirming that the person requires the animal for reasons relating to the disability is required.

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Fragrance Free Environment

Please refrain from using perfumes or heavily scented creams or lotions. Scented products often adversely affect those with allergies, asthma, migraines and chemical sensitivities. Many find scented products irritating, and a number of  people who are exposed to them on a daily basis can experience a variety of allergic reactions.

DRHC strives to ensure the comfort and safety of staff, patients and visitors by requiring a fragrance-free environment.

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Smoking

Smoking is not permitted indoors or  anywhere else on the hospital property as per provincial legislation; we are officially a tobacco free environment.

The Dryden Area Family Health Team provides individual counseling, ‘quit packages’ and follow-up to clients who wish to stop smoking. Contact the Family Health Team at 223-7406 for an appointment.

Smoking cessation/tobacco intervention is offered free-of-charge for inpatients, staff and staff family members.

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Privacy

At the DRHC we are committed to protecting your personal health care information.

We create a health record of the care and services you receive at our facility as a tool to help provide you with quality care as well as fulfill legal requirements. In order to fully assess and care for you, we will collect, use and disclose information about you.

Our “Use of Personal Patient Information” Policy provides a complete list of the people and organizations to which we may disclose information and specifies the regulations regarding collection, use and disclosure. This policy also indicates your rights regarding your health information.
If you have any questions regarding your health information, please contact the Chief Privacy Officer at (807) 223-8255.
Complaints may also be forwarded to the Information and Privacy Commissioner of Ontario at (416) 326-3333

 

Treasures and Treats Gift Shop

The gift shop is located at the front entrance and is operated by the DRHC Auxiliary volunteers.

  • Gift items
  • Snacks and cold drinks
  • Magazines, newspaper
  • Word puzzle books
  • Toys
  • Baby clothes and quilts
  • Gift certificates