- Home
- |
- About
- |
- Patients/Visitors
- |
- Programs & Services
- |
- Careers/Volunteer
- |
- Donate
- |
- 50/50 Draw
- |
- COVID-19
- |
- News
- |
- Contact
In consultation with patients, clients, and family members, the DRHC has identified roles and responsibilities for physicians, staff, volunteers, patients and visitors that support and foster the best patient care experience. Click here to view the DRHC Declaration of Values.
DRHC is committed to improving the quality of our services and welcomes the views of patients and families. The resolution of concerns or conflict is of vital importance in supporting the interests of the patients in the context of patient-centred care. We are committed to improving the quality of our services in a patient-focused environment and welcome the views of patients and families on the care that they have received. Patient complaints are one way to identify areas where we can improve the patient and family experience; the resolution of such concerns or conflict is of vital importance. Please click here to view the DRHC Complaints Resolution and Compliments Policy.
We believe that most problems can be resolved at the time they arise and with the person concerned.
If your problem cannot be resolved in this way, contact Joan Mallyon, Patient Relations: 807-223-8211 or email: patientrelations@drhc.on.ca
When a concern or a complaint arises, the Dryden Regional Health Centre makes every attempt to resolve the matter quickly. We have a formal procedure to ensure that every concern or complaint is reviewed and responded to in a fair and timely manner.
We promise to:
Compliments to staff are important indicators of the patient experience.
We use expressions of gratitude and appreciation to acknowledge success, encourage and support positive behaviours, remind us of the reason we work in health and the impact we might have on a person's live. To share your feedback, please contact Kim Vares using any of the following media.
Patient Relations
Attention: Joan Mallyon
Mail: P.O. Box 3003, Dryden, Ontario P8N 2Z6
Phone: (807) 223-8211
TTY: (807) 223-8295
Fax: (807) 223-8628
Email: patientrelations@drhc.on.ca
BP.O. Box 3003, 58 Goodall Street, Dryden, Ontario, Canada, P8N 2Z6 Apatientrelations@drhc.on.ca x807-223-8200 TTY807-223-8295 * ^
P.O. Box 3003, 58 Goodall Street
Dryden, Ontario, Canada, P8N 2Z6
x807-223-8200 TTY807-223-8295
Apatientrelations@drhc.on.ca